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Q What payment methods are accepted?
A We accept T/T, PayPal, Western Union, and credit cards. Full payment is required for small orders. For larger orders, a deposit is needed, with the balance due before or after shipment.
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Q What is your lead time for production?
A The standard production lead time is 15-30 days after order confirmation and receipt of deposit. The exact time may vary based on order quantity, product complexity, and current production schedule.
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Q Can I make changes to my order after it is placed?
A Order changes can only be accommodated within 24 hours of order confirmation and before production begins. Please contact your sales representative immediately. Changes after production has started may not be possible and could incur additional charges.
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Q How will I know my order is in production?
A Once your order enters the production queue, we will send you a confirmation email. We can also provide periodic production updates upon request.
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Q How do you ensure product quality?
A Our quality control team strictly monitors every step of the production process to guarantee consistent product quality.
